Accessibility statement
Summary
We aim for Doodle board to meet level AA of the Web Content Accessibility Guidelines (WCAG) 2.2. This statement says how far we have got and what is not yet right. It also says how to tell us about a problem.
How accessible Doodle board is
We aim to meet WCAG 2.2 level AA on every page.
Each time we change the site, we test every page in a real browser with an automatic tool called axe. We cannot release a page if the tool finds a failure of WCAG 2.2 AA. We also check pages by keyboard, at 320 pixels wide and at 200% zoom.
Automatic tests cannot find every problem. We think Doodle board partly meets WCAG 2.2 AA: every page we have tested meets it, apart from the known problems listed below.
What you can do
- Every page works with a keyboard. Skip to main content is the first link on every page.
- Text can be enlarged to 200% without losing content or scrolling sideways, and pages work at 320 CSS pixels wide.
- Pages use headings, landmarks and labelled form fields, and error messages say what went wrong and how to fix it.
Known problems
These are the problems we know about. Each one has a date by which we will fix it.
Our payment provider supplies the boxes where you type your card number, expiry date and security code. They sit inside frames on the page. We cannot change their internal markup, so some screen readers and magnifiers may handle them less well than the rest of the site.
- Who it affects: People using a screen reader or magnification, on the payment step and when updating a card.
- What you can do: Email our support address and we will help you complete payment another way.
- WCAG 2.2 criterion: 1.3.1 Info and Relationships
- We will fix it by: 31 March 2027
We test every page automatically, but the board editor has not yet had a full manual audit with several screen readers and voice control software. There may be problems that automatic testing cannot find.
- Who it affects: People using assistive technology, on the board editor.
- What you can do: Every action on a board can be done from the keyboard. If something does not work for you, email our support address and tell us which tool you use.
- WCAG 2.2 criterion: 4.1.2 Name, Role, Value
- We will fix it by: 31 March 2027
Tell us about a problem
If you cannot use part of Doodle board, or you want information in a different format, tell us.
- Email: support@doodleboard.co.uk
- We reply within 1 working day. Our support hours are Monday to Friday, 9am to 5pm UK time, not bank holidays.
If you are not happy with our reply
The Equality and Human Rights Commission (EHRC) enforces the accessibility regulations in Great Britain. If you are not happy with how we respond, contact the Equality Advisory and Support Service (EASS).
Technical information
Doodle board is run by T19. We prepared this statement using automatic testing and review by our team. An independent body has not yet audited it.