Help and support
If you need help with Doodle board, contact us. This page says how, when we answer and how reliable the service should be.
Contact us
- Support channel
- Support email address
- support@doodleboard.co.uk
- We reply within
- 1 working day
- Support hours
- Monday to Friday, 9am to 5pm UK time, not bank holidays
Outside support hours
Nobody answers outside our support hours. If you write to us then, we reply within 1 working day of our support hours starting.
How reliable Doodle board is
- Uptime target
- 99.5% each month
- Service status
- Check the Doodle board status page
Payments and refunds
To ask for a refund or fix a failed payment, read the refund and failed-payment policy. You can cancel at any time in Billing and seats. You do not need to contact support.